Frequently Asked Questions
How does the magnetic closure on the Jala harness work?
The safety closure is made of zamak, a zinc alloy CAFIDE rates stronger than steel, with a magnet that guides the two parts together. That makes it quick to open and close with one hand, while the buckle itself locks securely for walks.
How do I choose the right Jala harness size?
Measure your dog's neck and the widest part of the chest behind the front legs, then compare with the Jala size chart in the product photos. The harness adjusts at the chest and abdomen for a close fit. If your dog is between sizes, choose the larger one and adjust it down.
What is the difference between the Jala padded harness and the Jala Step-In?
Both are made from Lignify® vegan leather with zamak hardware. The padded Jala has a soft inner lining and a magnetic quick-release closure, and comes in sizes XXS to L. The Jala Step-In goes on from below, so your dog steps into it, and suits dogs that dislike anything near the head.
How do I clean a vegan leather harness?
Wipe the harness with a damp cloth and keep water away from the metal buckle and rings. Avoid harsh detergents and bleach. Dry it straight away with a towel without rubbing hard, then let it air dry. Do not put it in a washing machine or tumble dryer.
What is Lignify vegan leather?
Lignify® is a biobased vegan leather made from lignin, a by-product of the paper industry. It contains no animal materials and is PETA-Approved Vegan, OEKO-TEX® certified and a USDA Certified Biobased Product. Clean it with a damp cloth and avoid harsh detergents.








